Frequently Asked Questions
Everything you need to know about shopping with Something Went Wrong.
What is the typical shipping timeframe?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that certain limited-edition drops may be final sale.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible installment options through Klarna and Afterpay.
How can I track my order status?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's tracking portal.
Are your garments sustainably produced?
We are committed to ethical manufacturing. 80% of our current collection is made from organic or recycled materials, and we partner only with Fair Trade certified factories.